Phlebotomy Receptionist

Job Title: Phlebotomy Receptionist

Location: Basildon SS14

Salary: £24,320 - £24,465 per annum

Job Type: Full Time, 6 Months Fixed Term Contract (Maternity Cover)

We are looking to recruit a Phlebotomy Receptionist across Basildon and Southend University Hospital for a 6 months fixed term contract (Maternity Cover).

Please note that this company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered.

As a Phlebotomy Receptionist, you will be responsible for:

• Greeting patients
• Booking patients
• Giving advice and information for specimens and samples
• Direct patients to appropriate areas of the hospital
• Providing general assistance to the phlebotomy team
• Providing a positive and friendly image to patients and other visitors, either in person or via the telephone

The Phlebotomy Service runs between 7.00 a.m. and 8.00 p.m. and will include a weekend rotation for Saturday, Sunday, and Bank Holiday work; therefore, flexibility is essential.

Responsibilities:

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the department.
• Check patients’ details and what tests are requested; explain waiting and queuing arrangements to patients, and give notice of waiting times.
• Sign in all visitors to the department and notify the relevant person of the arrival of their visitor.
• Receive and make telephone calls on behalf of the Phlebotomy Department as required; divert calls and take messages, ensuring the accuracy of detail and prompt appropriate delivery of messages.
• Other departmental administrative tasks

About you:

Essential Skills and Experience

• GCSE/ O level in Maths and English.
• IT skills, including Word and Excel.
• Good communication skills, written and spoken English language skills.
• A caring and professional attitude, together with the ability to work under pressure in all areas and take responsibility for own workload with good speed and accuracy.
• A good team worker. Ability to understand and comply with detailed processes and procedures.

Desirable:

• Previous healthcare, patient facing work
• Basic CPR and First Aid
• Car user

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of; Administrator, Administrative Assistant, Secretary, Support Administrator, Receptionist, Medial Care Receptionist, Phlebotomy Receptionist, Customer Support, Client Service, PA, Customer Service Administrator may also be considered for this role.